NHTSA Complaint #10991409 — 2011 KIA SORENTO

ALL OF THE KIA SORRENTO 2011 SUSPENSION STRUTS, SHOCKS, STRUT MOUNTING PLATE FRONT LEFT NEEDED TO BE REPLACED. IT SOUNDED LIKE LOOSE BOLTS AND THE NOISE WOULD THEN BE A LOUD KNOCKING ESPECIALLY ON ROAD GOING UP AND DOWN HILLS AND TURNS. ALSO HAD TO REPLACE THE TPMS SENSORS, FRONT AND REAR TENSION RODS ON BOTH SIDES. THIS IS THE MOST COSTLY CAR EVER ONLINE NUMEROUS REPORTS OF SAME ISSUE THIS SHOULD HAVE A RECALL HERE IS ONE REFLECTING SAME PROBLEM WITH SEDONA MODEL - I SUGGEST YOU CHECK THIS FORUM UNDER SEDONA 2002-2005 "SEDONA FRONT STRUT". KIA HAS A HISTORY OF STRUT NOISE RELATED PROBLEMS. THEY FINALLY CAME OUT WITH A TSB (KT2007020501) ON THE FRONT STRUT ISSUE FOR 2002-2005 SEDONA'S IN EARLY 2007 !!! WE HAVE TO REMEMBER THAT TSB'S ARE FOR ACKNOWLEDGED PROBLEMS BY A MANUFACTURER AND THAT THEY HAVE A FIX FOR SAID PROBLEM, THUS THE TSB TO CARRY OUT FIX. IF THE PROBLEM IS NOT SAFETY RELATED THEN NO TSB. SAFETY RELATED ISSUES ARE HANDLED UNDER RECALLS. AN ISSUE THAT IS TOO EXPENSIVE TO FIX AND IS NOT A SAFETY ISSUE IS LABELED "NORMAL OPERATING CHARACTERISTICS OF VEHICLE" IT'S THAT SIMPLE AND UNTIL YOU ALL START YELLING TO KIA AND NOT THE SERVICE REP WHO IS STUCK BETWEEN A ROCK AND A HARD SPOT YOU WILL NOT GET RESULTS. MY OTHER SUGESTION TO YOU GUYS IS A MASS LETTER WRITING CAMPAIN TO CONSUMER REPORTS AUTOMOTIVE UNIT.