NHTSA Complaint #10991381 — 2011 HONDA CIVIC

TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT STATED THAT THE PASSENGER SIDE SUN VISOR INDEPENDENTLY DETACHED WHEN PLACED IN THE DOWN POSITION. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. SIX MONTHS LATER, THE DRIVER'S SIDE SUN VISOR DETACHED WHEN PLACED IN THE DOWN POSITION. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WAS REPLACED ONCE AND THE PASSENGER SIDE SUN VISOR WAS REPLACED TWICE AT HIS EXPENSE; HOWEVER, THE REPLACEMENTS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.