NHTSA Complaint #10917808 — 2011 HONDA CIVIC

WENT TO HONDA DEALER THIS WEEK. ASKED IF THERE WERE ANY RECALLS SINCE HAVING PROBLEMS WITH VISORS. HONDA SERVICE REP SAID NONE. FOUND YOUR WEBSITE MENTIONING RECALL WITH AIR BAGS THAT DIDN'T KNOW ABOUT, ALSO COMPLAINTS (NOT RECALL) WITH VISORS. BOTH SUN VISORS HAVE SEPARATED AT SEAMS, SAME PROBLEM AS MY 2006 CIVIC. UNFORTUNATELY BY THE TIME I HEARD ABOUT RECALL I HAD TRADED MY CAR IN. BUT IT'S THE SAME PROBLEM, THE VISOR WILL NOT STAY UP AND THIS IS A SAFETY HAZARD. THE HONDA SERVICE REP SAID NO RECALLS. HONDA DEALER WANTS ME TO PAY $63 PLUS TAX FOR A NEW DRIVER VISOR (FORGET REPLACING PASSENGER VISOR). IT SHOULD BE RECALLED SINCE IT'S THE SAME PROBLEM AS THE PAST CIVIC MODELS. NOW NEED TO PURSUE THEM ON AIR BAG RECALL SINCE I WASN'T AWARE OF THIS AND HE SAID THERE WERE NO RECALLS WHEN AT HONDA DEALER THIS WEEK. *TR