NHTSA Complaint #10991141 — 2012 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE ENGINE OIL WAS BURNING AND CAUSED AN ODOR TO EMIT FROM THE VENTS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE TURBO RETURN LINE WAS REPLACED EACH TIME, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE ENGINE OIL WAS LEAKING ON THE ENGINE, THE CATALYTIC CONVERTER, AND OTHER HOT SURFACES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE PCP COVER WAS REPLACED ALONG WITH OTHER UNKNOWN REPAIRS, BUT THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT WHEN THE AIR CONDITIONER WAS ACTIVATED, THE CONTACT SMELLED THE ODOR OF BURNING ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 8/284/0793442. THE APPROXIMATE FAILURE MILEAGE WAS 50,660..UPDATED 08/23/17 *BF *CN