NHTSA Complaint #10986406 — 2015 JEEP PATRIOT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10986406
Vehicle	2015 JEEP PATRIOT
Component	SERVICE BRAKES
Date of Incident	May 18, 2017
Date Filed	May 18, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY CAR IS 2 YEARS OLD AND MY BRAKE PADS HAVE BEEN REPLACED THREE TIMES IN ADDITION TO NEW GETTING NEW ROTORS. PROBLEMS STARTED OCCURRING WHEN I ONLY HAD MY CAR FOR 6 MONTHS AND WHENEVER I BRAKE, IT SOUNDS LIKE METAL GRINDING ON METAL. NEITHER MY DEALERSHIP NOR JEEP THEMSELVES HAVE A REASONABLE EXPLANATION FOR THIS PROBLEM. IT IS COMPLETELY UNACCEPTABLE FOR A BRAND NEW CAR. IN ADDITION, MY CAR HAS ALSO HAD PROBLEMS STARTING. WITHIN THE LAST TWO WEEKS, I HAVE HAD TWO INSTANCES OF TRYING TO TURN MY CAR ON AND THE BATTERY CAME ON, BUT THE CAR DID NOT MAKE ANY ATTEMPT TO TURN-OVER. IT TOOK MULTIPLE ATTEMPTS TO ACTUALLY GET IT STARTED. BEFORE NOW, MY CAR HAS HAD A FEW INSTANCES WHERE IT TAKES A WHILE FOR IT TO TURN OVER, WHICH IT EVENTUALLY DID COME ON, BUT IT WAS STRUGGLING AND I COULD TELL IT WAS VERY WEAK.

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