NHTSA Complaint #10985996 — 2013 FORD EDGE

ENGINE CONTROL MODULE-PCM. AFTER 3 YEARS OF REPLACING/REPAIRING ITEMS ON MY CAR, THEY NOW SAY THAT THE PCM IS THE CAUSE. I HAVE REPLACED MULTIPLE SENSORS, CATALYTIC CONVERTER, DRIVE SHAFT, TURBO, COOLING SYSTEM, AND THE LIST GOES ON. HAD THE PCM BEEN DIAGNOSED THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON AND REPLACED THE SENSOR, I COULD OF SAVED A LOT OF TIME. EVERY TIME I WOULD GO IN, THE DIAGNOSTIC TEST WOULD SHOW 02 SENSOR WHICH WAS REPLACED NUMEROUS TIMES, THEN THEY WOULD SAY CATALYTIC CONVERTER, SO ON SO ON GOING DOWN THE LIST. I WOULD GET STRANDED ON THE HIGHWAY BECAUSE THE CAR WOULD COMPLETELY SHUT DOWN. NOT ONE PERSON IN THE PAST 3 YEARS SAID THE PCM WAS TO BLAME. AFTER A WEEK OF TRYING TO DIAGNOSIS MY CAR AFTER ONCE AGAIN BEING STRANDED ON THE HIGHWAY, THEY ARE SAYING THE PCM. THE MECHANIC STATES THAT THE COMPUTER MODULE IS ON BACK ORDER WITH FORD. THE FORD REP STATES THAT THEY ARE SELLING THEM FASTER THAN THEY CAN BE MADE. IF THIS PART IS ON BACK ORDER (2 WEEKS) AND CAN'T KEEP THEM IN STOCK, THERE SEEMS TO BE AN ISSUE WITH THE PCM FOR FORDS. EVERYTHING THAT I HAVE READ STATES IT IS VERY HARD TO DIAGNOSIS A PCM BUT THERE NEEDS TO BE A CODE THAT APPEARS WHEN IT IS FAULTY BECAUSE THIS COULD OF BEEN COVERED UNDER WARRANTY 3 YEARS AGO BUT INSTEAD, I HAVE PAID A LOT OF OUT OF POCKET TO GET TO THIS POINT OF REPLACING THE PCM. PCM IN HIGH DEMAND WITH FORD INDICATES A RED FLAG FOR THIS PART AND ISSUE. PLEASE REVIEW.