NHTSA Complaint #10985892 — 2012 FORD EXPEDITION

AIR BAGS issue reported to NHTSA

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Crash Fire 3 Injuries

Complaint Details

ODI Number 10985892
Vehicle 2012 FORD EXPEDITION
Component AIR BAGS
Date of Incident
Date Filed
Mileage 68,200 miles
Crash Yes
Fire Yes
Injuries 3
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WAS INVOLVED IN A TRAFFIC COLLISION TODAY, MAY 15, 2015, GOING SOUTHBOUND THE SPEED OF 45MPH ON A CITY STREET IN RANCHO CUCAMONGA CA. ANOTHER CAR GOING WESTBOUND DIDN'T WAIT AT STOP SIGN, WENT THROUGH THE INTERSECTION, I SLAMMED ON THE BRAKES AND TURNED WHEEL TO THE RIGHT TO AVOID HITTING HER BUT WE COLLIDED, I WAS SPUN AROUND, SHE ENDED UP IN THE FRONT YARD THE HOUSE ON THE CORNER. THE FRONT OF MY VEHICLE HIT THE FRONT FENDER AND FRONT DOOR OF THE PASSENGER SIDE OF HER VEHICLE. ONLY 1 AIRBAG DEPLOYED IN MY VEHICLE, THE PASSENGER SIDE, WITH NO PASSENGER SITTING THERE. MY VEHICLE HAS SEVERAL OTHER AIRBAGS THAT DID NOT DEPLOY, EVEN THOUGH THE WHOLE FRONT END WAS SMASHED. ALSO, THE ONE AIRBAG THAT DID DEPLOY CAUGHT ON FIRE, AND FILLED THE INTERIOR OF THE TRUCK WITH A BURNING WHITE SMOKE, NOT POWDER. IT WAS A VERY STRONG BURNING SMELL THAT I INHALED A LOT OF. NOT SURE WHY ONLY THE ONE AIRBAG DEPLOYED AND ALL THE OTHERS DIDN'T??? PLEASE HELP ME IN GETTING TO THE BOTTOM OF THIS. SHOULD OTHER VEHICLES LIKE MINE BE RECALLED? I HAVE TO SAY, ALTHOUGH I WAS NOT SEVERELY INJURED, IT WOULD HAVE BEEN WAY BETTER IF MY SAFETY RESTRAINT SYSTEM WOULD HAVE WORKED THE WAY IT WAS INTENDED. HAVE THERE BEEN OTHER INSTANCES LIKE MINE? WHAT SHOULD FORD MOTOR COMPANY DO FOR ME? WHAT DO I DO NEXT? PLEASE HELP ME. THANK YOU, [XXX] ## VIN PASSED ## FORD, EXPEDITION, 2012 ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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