NHTSA Complaint #10985822 — 2013 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 17 MPH, THE "ENGINE OVERHEATING" WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO AN AUTO PARTS STORE WHERE AN EMPLOYEE ATTEMPTED TO ADD COOLANT, AND NOTICED THAT THE TEXTURE AND COLOR OF THE COOLANT IN THE VEHICLE WAS WRONG. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. A DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INVOLVED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THE VEHICLE WAS NOT INVOLVED IN A RECALL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT COOLANT WAS LEAKING FROM THE WATER PUMP. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.