NHTSA Complaint #10985448 — 2017 FORD ESCAPE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10985448
Vehicle	2017 FORD ESCAPE
Component	WHEELS
Date of Incident	October 31, 2016
Date Filed	May 12, 2017
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO TURN AT 10 MPH, THE CONTACT HEARD A GRINDING, CLICKING NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THE SOUND COULD BE HEARD, BUT THE ORIGIN OF THE SOUND WAS UNDETERMINED. THE DEALER DECLINED TO REPAIR OR REPLACE ANY PARTS, BUT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

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