NHTSA Complaint #10985015 — 2012 GMC ACADIA AIR BAGS

Complaint Details

ODI Number	10985015
Vehicle	2012 GMC ACADIA
Component	AIR BAGS
Date of Incident	April 7, 2017
Date Filed	May 11, 2017
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I WAS DRIVING IN MY NEIGHBORHOOD WHEN MY CAR STARTED MAKING A LOUD NOISE AS I TURNED THE WHEEL TO THE RIGHT. I TURNED ONTO MY STREET AND MY CAR STARTED SMOKING, SMELLED LIKE SOMETHING WAS BURNING, AND THE POWER STEERING WENT OUT. LUCKILY I WAS NEAR MY HOME. I LOOKED UNDERNEATH THE VEHICLE AND FLUID WAS SPRAYING OUT AND THE POWER STEERING PUMP BUSTED OUT OF NOWHERE. NOT ONLY WAS THE POWER STEERING PUMP BAD BUT THE WATER PUMP IS LEAKING ALSO AT THE SAME TIME AT 85000 MILES. ANOTHER ISSUE IS THAT THE SERVICE AIR BAG HAS BEEN ON SINCE I PURCHASED THE VEHICLE AND I TOOK IT BACK TO THE DEALERSHIP THE NEXT DAY AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT REMAINS ON. WHAT IF I'M IN AN ACCIDENT AND THE AIR BAGS AREN'T WORKING PROPERLY.

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