NHTSA Complaint #10985003 — 2009 DODGE JOURNEY

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO CRANK THE VEHICLE, THE STARTER MADE A CLICKING NOISE AND THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER 4-5 HOURS. THE CONTACT ALSO NOTICED A BURNING ODOR WHILE DRIVING ON MULTIPLE OCCASIONS; HOWEVER, THERE WAS NO SMOKE OR FIRE. THE FIRE DEPARTMENT WAS NEVER CALLED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT MECHANIC, BOTH OF WHOM WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.