NHTSA Complaint #10984680 — 2010 CADILLAC SRX
STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA
Crash Vehicle Towed
Complaint Details
| ODI Number | 10984680 |
| Vehicle | 2010 CADILLAC SRX |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Date of Incident | |
| Date Filed | |
| Mileage | 77,587 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | FL |
Consumer Description
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DEPRESSING THE LIFTGATE BUTTON, IT INDEPENDENTLY CLOSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE EXTERIOR LIGHTS FAILED TO ILLUMINATE. THE DEALER STATED THAT IT WAS A MANUFACTURER DEFECT AND THEY COULD NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/21/17*LJ CARFAX CANNOT PROCESS VIN. UPDATED 9/28/18*JB
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