NHTSA Complaint #10984286 β€” 2011 CADILLAC SRX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10984286
Vehicle 2011 CADILLAC SRX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I HAVE BEEN HAVING ISSUES WITH THE ACCELERATION OF MY SRX, THIS PROBLEM MOSTLY OCCURS WHEN I AM ALMOST AT A COMPLETE STOP THEN I ACCELERATE AND NOTHING, IT ALMOST MAKES ME THINK THE VEHICLE HAS DIED. I CAN ALSO FEEL A MILD CLUNK WHEN LETTING MY FOOT OFF THE ACCELERATOR. I HAVE HAD THE CAR IN THE SHOP AND WAS TOLD I NEEDED TO HAVE THE TCM REPROGRAMMED, SO I AGREED TO THE REPAIR. I CAN HONESTLY SAY THAT REPAIR DID NOTHING TO HELP THE ISSUE. I BOUGHT THE CAR PREOWNED AND DIDNT NOTICE THE ISSUE FOR ABOUT A MONTH OR SO AFTER THE PURCHASE. THE ISSUE SEEMS INTERMITTENT, BUT WHEN IT DOES HAPPEN IT IS SCARY. ESPECIALLY WHEN PULLING OUT INTO TRAFFIC AND THE CAR DOESN'T ACCELERATE.

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