NHTSA Complaint #10984196 — 2011 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10984196
Vehicle	2011 FORD FLEX
Component	STEERING
Date of Incident	April 8, 2017
Date Filed	May 8, 2017
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY 2011 FORD FLEX 3.5 L V6 HAS RECENTLY BEEN HAVING PROBLEMS WITH THE STEERING. IF I AM GOING UNDER 40 MILES AN HOUR IT IS NEARLY IMPOSSIBLE FOR ME TO TURN MY WHEEL ANY DIRECTION. I CAN BARELY TURN ANY CORNERS WITHOUT ENDING UP IN THE OTHER LANE BEFORE BEING ABLE TO CORRECT MY PATH. THIS IS A DANGEROUS SITUATION FOR ME AS I HAVE ONLY OWNED THIS VEHICLE A YEAR AND IT IS MY ONLY VEHICLE. I HAVE 3 CHILDREN WHOSE SAFETY I WORRY ABOUT, NOT TO MENTION OTHER DRIVERS ON THE ROAD. I HAVE BEEN RESEARCHING THIS AND HAVE NOTICED THERE WAS A RECALL ON THE ECOBOOSTS. WHY IS THERE NOT ONE ON THE V6? THIS HAS BEEN GOING ON CONSISTENTLY FOR A MONTH NOW. I NEED THIS CORRECTED!!!

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