NHTSA Complaint #10983852 — 2011 JEEP LIBERTY

I PRESENTLY OWN A 2011 JEEP LIBERTY SPORT. THE PROBLEM IS THE INSTRUMENT PANEL INSTRUMENT CLUSTER. AT 30,113 MILES, 6/26/14 I TOOK THE JEEP IN TO CHECK PARTIAL DISPLAY OF BACKGROUND LIGHTING ON THE TEMP GUAGE. THE TECH STATED THAT ALL THOSE CLUSTERS EVENTUALLY FAIL, THAT THIS IS ONLY THE START, IT CANNOT BE REPAIRED, AND YOU HAVE TO ORDER THE WHOLE CLUSTER AS THE PROBLEM CANNOT BE FIXED. THE GUAGE CLUSTER WAS SUPPOSED TO BE ORDERED,BUT PAPERWORK WAS LOST BY THE DEALERSHIP, AND SINCE THE JEEP WAS NOT NOW UNDER WARRANTY I DIDN'T PURSUE A SOLUTION AS IT SEEMED A SMALL PROBLEM. NOW AT 52,000 MILES, 5/5/17 THE GUAGE DIALS STILL WORK, BUT THE JEEP CANNOT BE DRIVEN AT NIGHT SINCE THE GUAGES ARE NOT BACKLITE AND DARK, SUCH AS SPEEDOMETER, FUEL AND TEMP GUAGES AND ARE IMPOSSIBLE TO READ, AND THE ODOMETER, TRIP METERS ARE NOT DISPLAYING. THIS PROBLEM WILL HAVE TO BE FIXED BY REPLACEMENT AT MY EXPENSE, BECAUSE I FELT IT AS A SMALL PROBLEM AND I COULD LIVE WITH IT, BUT OVER TIME IT UNSAFE NOW. BUT I HOPE TO SHED SOME LIGHT ON THIS ONGOING DEFECT FOR SAFETY PURPOSES AND TO SAVE OTHER JEEP OWNERS HEADACHE AND FRUSTATION. THANK YOU AND GOD BLESS.