NHTSA Complaint #10983723 — 2015 HYUNDAI SONATA SEATS

Complaint Details

ODI Number	10983723
Vehicle	2015 HYUNDAI SONATA
Component	SEATS
Date of Incident	October 23, 2016
Date Filed	May 5, 2017
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE DRIVER'S SIDE POWER SEAT WAS MOVED FORWARD AND FAILED TO STOP WITHOUT WARNING. AFTER A FEW SECONDS, THE POWER SEAT STOPPED MOVING FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DRIVER'S SEAT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND SHE WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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