NHTSA Complaint #10983227 — 2010 MAZDA CX-9

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10983227
Vehicle 2010 MAZDA CX-9
Component SUSPENSION
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC NOTICED THAT THE CONTROL ARMS WERE LOOSE PREMATURELY. THE MECHANIC REPLACED THE CONTROL ARMS AND THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION), BUT THE CONTACT WAS NOT NOTIFIED BY THE DEALER NOR THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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