NHTSA Complaint #10983124 — 2013 FORD FUSION HYBRID

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10983124
Vehicle	2013 FORD FUSION HYBRID
Component	AIR BAGS
Date of Incident	May 1, 2017
Date Filed	May 2, 2017
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THERE HAS BEEN A RECALL ON THE AIR BAG, OR SAFETY RESTRAINT SYSTEM. I RECEIVED THE NOTICE AND WAS TOLD TO CALL AND SCHEDULE THE REPAIR. THIS WAS MANY MONTHS AGO. CALLED TWO DEALERS IN MY AREA LAST WEEK, AND I'M STILL BEING TOLD THAT THERE ARE STILL NO PARTS AVAILABLE. WE ARE WONDERING JUST HOW SAFE THIS VEHICLE IS, AS WE LET OUR SON USE THE CAR. DOES ANYONE REALLY HAVE THE PARTS. I HAVE BEEN IN FOR MANY SERVICES AT THE DEALER, AND THEY JUST SHUFFLE ME OFF. THANK YOU.

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#10991970 — May 28, 2017 — RECALLS NOT DONE AFTER NUMEROUS DEALER VISITS

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