NHTSA Complaint #10983113 — 2007 FORD ESCAPE HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10983113
Vehicle	2007 FORD ESCAPE HYBRID
Component	ENGINE
Date of Incident	April 25, 2017
Date Filed	May 2, 2017
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING, THE ENGINE FAILED AND THE EMISSION COOLING SYSTEM WARNING INDICATOR ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE MECHANIC WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED THE BATTERY FILTER SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 87,000.

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