NHTSA Complaint #10983011 — 2010 BUICK ENCLAVE ENGINE

Complaint Details

ODI Number	10983011
Vehicle	2010 BUICK ENCLAVE
Component	ENGINE
Date of Incident	April 2, 2017
Date Filed	May 2, 2017
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY 2010 BUICK BLEW A PUFF OF WHITE SMOKE AND THEN LOST POWER ON A BUSY STREET WITH MY WIFE AND KIDS IN THE CAR. LUCKILY MY WIFE MANAGED TO GET IT PULLED OFF THE SIDE OF THE ROAD WITHOUT BEING HIT BY OTHER CARS. A GM MECHANIC REPLACED ONE INJECTOR AT $510.00 AND SAID WE WERE GOOD TO GO. THE CHECK ENGINE LIGHT CAME ON 2 DAYS LATER AND THAT CODE SHOWED THE TIMING CHAIN. NOW, THE BUICK DEALERSHIP WANTS $3000.00 TO PUT A NEW TIMING CHAIN IN IT. $3000.00 IS ONLY IF THERE IS NOTHING ELSE WRONG!!! WHY IS THIS PROBLEM NOT A MANUFACTURE RECALL?!

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