NHTSA Complaint #10981422 — 2008 TOYOTA RAV4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10981422
Vehicle 2008 TOYOTA RAV4
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I HAVE A 2008 TOYOTA RAV4 SPORT THAT IS BURNING 2 QUARTS OF OIL EVERY THOUSAND MILES. I TOOK IT IN FOR THE OIL CONSUMPTION TEST IN FEBRUARY 2016. IT PAST BUT BARELY PASSED. I WAS TOLD BY THE DEALER THAT I COULD ONLY DO ONE TEST EVERY YEAR. THAT IS ALL TOYOTA WILL COVER. SO NOW TODAY AT THE END OF APRIL 2017 I TOOK IT BACK IN AGAIN SINCE USING A LOT OF OIL AND NOW HAVING PERFORMANCE ISSUES (SLOW ACCELERATION ALMOST CAUSING ACCIDENTS). TOLD IT DEFINITELY FAILS AND THEY'VE NEVER SEEN AN ENGINE USE THIS MUCH OIL. IT IS NOW OVER 150,000 MILES IN AND OCTOBER 2016 TOYOTA CHANGE THEIR POLICY OF UNLIMITED MILES AND UNLIMITED AGE TO EITHER 10 YEARS FROM FIRST DATE OF SERVICE OR HUNDRED THOUSAND MILES. THEY SAID NOTICES WERE SENT OUT BUT THEY DID ADMIT THAT OUR NOTICE PROBABLY WENT TO THE PREVIOUS OWNER. WE BOUGHT THIS IS A CERTIFIED USED IN 2011. SO AFTER ADMITTING THAT THEY DID NOT NOTIFY US OF THE CHANGE AND HAVING THEM WAIT TO DO ANOTHER TEST UNTIL AFTER THE FREE REPAIRS WERE AUTHORIZED THEY DEFINITELY TOOK ADVANTAGE OF THIS DISABLED VETERAN. TOTALLY UNWILLING TO HELP CORRECT THEIR OWN ENGINE ISSUE.

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