NHTSA Complaint #10981159 — 2015 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10981159 |
| Vehicle | 2015 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I OWN A 2015 FORD EXPLORER. WHEN I START THE VEHICLE IT HAS A FOUL ODOR THAT COME FROM THE AC. IT HAS A ROTTEN SMELL. I BOUGHT NUMEROUS AIR FRESHENER PRODUCTS TO HIDE THE ODOR BUT THE ODOR WAS VERY BAD. WHEN I AM DRIVING AND I ACCELERATE I CAN SMELL A BURNING ODOR COMING FROM THE AC. WHEN I AM STOPPED THE ROTTEN ODOR START TO COME OUT OF THE A/C. ON MANY DIFFERENT OCCASION I HAVE GOTTEN LIGHT HEADED WHEN DRIVING THIS VEHICLE. I AM VERY AFRAID TO DRIVE THE VEHICLE WITH THE AC ON AND THE WINDOWS CLOSED. I HAVE TO DRIVE THE VEHICLE WITH THE AC OFF AND ALL THE WINDOWS DOWN. I HAVE BROUGHT THE VEHICLE TO THE FORD DEALERSHIP WHERE I BOUGHT THE VEHICLE TO HAVE THEM CHECK ON THE ISSUED. A MANAGER CHECKED THE CAR AND HE STATED THAT HE DID SMELL THE ODOR. INSTEAD OF TRYING TO FIX THE ISSUED THEY OFFERED TO SELL ME A NEW 2017 FORD EXPLORER. IF I GAVE THEM MY VEHICLE THEY WANTED TO GIVE ME NOTHING FOR IT I WOULD BE BASICALLY GET LIKE A 5 GRAND DISCOUNT ON A NEW VEHICLE AND THEY GET MY VEHICLE. I WOULD LOSE EVERYTHING THAT I PAID ON MY VEHICLE BECAUSE OF A DEFECT THAT IS CAUSED BY THEM.
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