NHTSA Complaint #10981080 — 2016 FORD FOCUS

AFTER PURCHASING THIS CAR ON 3/7/2017 WITH 1,909 MILES ON IT. I NOTICED EXTENSIVE BODY DAMAGE THE NEXT MORNING WHICH WAS UNBEKNOWNST TO ME SINCE I PURCHASED IT IN THE EVENING TIME. I NOTIFIED MY DEALER ONLY TO FIND OUT THAT WERE AWARE OF THE PRE EXISTING DAMAGES! I WAS THEN INSTRUCTED TO BRING IT IN FOR REPAIRS AND WAS EVEN CHARGED FOR THE COST OF THE RENTAL COVERAGE! MY VEHICLE BEGAN GIVING ME TRANSMISSION PROBLEMS ON 4/19/2017, IT HESITATES TO ACCELERATE WHILE IN MOTION AND WHEN IT FINALLY GETS TO THE SPEED I DESIRE IT JERKS AT TAKE OFF. ALSO, WHEN I START THE ENGINE IT MAKES A LOUD POPPING SOUND FROM THE EXHAUST PIPES, I TOOK IT IN FOR SERVICE ON 4/24/17 AND ONCE IT WAS RELEASED TO ME IT WAS MAKING THE SAME NOISES THE VERY NEXT MORNING. A SERVICE ADVISOR FROM THE DEALERSHIP EXPLAINED TO ME THAT MY VEHICLE HAD TRANSMISSION ISSUES.