NHTSA Complaint #10980258 — 2016 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10980258
Vehicle 2016 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 9,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

THE CAR SUDDENLY STOPS ACCELERATING. THIS IS THE 2ND TIME IT HAS HAPPENED TO ME. BOTH TIMES, THE GAS PEDAL WILL NOT WORK, GEARS DO NOT WORK. IT WILL NOT DRIVE OR REVERSE. THE FIRST TIME, THE DEALERSHIP REPLACED THE THROTTLE BODY, SAID THEY HAVE HAD ISSUES WITH SEVERAL AND WITH REPLACEMENT IT HAS CORRECTED THE PROBLEM. I HAVE NOW HAD THE REPLACEMENT AND THE SAME THING HAPPENED AGAIN. IT IS CURRENTLY BACK AT THE DEALER. I BOUGHT THIS VEHICLE NEW IN FEB 2016 AND IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT. THIS IS VERY DANGEROUS AS IT COMES WITH NO WARNING. I COULD BE PULLING OUT IN TRAFFIC AND THE CAR COULD STOP ACCELERATING! I NO LONGER FEEL SAFE DRIVING THIS CAR.

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