NHTSA Complaint #10980119 — 2013 FORD C-MAX

TL* THE CONTACT OWNED A 2013 FORD C-MAX. WHILE DRIVING 60 MPH, THE SERVICE ADVANCE TRACK INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE CRASHED INTO A DIVIDER. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT SUSTAINED INJURIES TO THE LEFT KNEE AND LOWER BACK, AND BURNS TO THE FOREARM. THE PASSENGER SUSTAINED A SPRAINED LEFT ANKLE AND WRIST, AND BURNS TO THE RIGHT SIDE OF THE BODY. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.