NHTSA Complaint #10980022 — 2014 CHEVROLET TRAVERSE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10980022
Vehicle 2014 CHEVROLET TRAVERSE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I WAS DRIVING ON THE INTERSTATE GOING 65 MPH AND THE VEHICLE SUDDENLY LOSS POWER THEN COMPLETELY SHUT OFFF. IT DISPLAYS SEVERAL MESSAGES SAYING LOSS ENGINE POWER, LOSS OF TRACTION CONTROL. ONCE I GOT THE TRAVERSE TO THE MEDIAN, IT RESTARTED AND SOUNDED LIKE A VERY OLD PICK UP TRUCK. I RESTARTED IT AGAIN AND IT SOUNDED NORMAL. I CALLED FOR A TOW TRUCK , THAT TOWED IT DIRECTLY TO THE DEALERSHIP. THEY KEPT IT TWO DAYS AND SAID THEY COULDN'T DUPLICATE THE PROBLEM AND CHARGED ME $100 DIAGNOSTIC FEE. THIS HAPPEN 2 MORE TIMES AFTER THIS ON THE INTERSTATE (65MPH AGAIN) AND WHILE I WAS PARKING IN A PARKING LOT (2 MPH) AGAIN, IT WAS SENT TO THE DEALERSHIP AND THEY STATED THE SAME THING ...COULDN'T DUPLICATE THE PROBLEM. NOTE, IT WAS SENT TO 2 SEPARATE CHEVY DEALERSHIP IN DIFFERENT COUNTIES. I CONTACTED GENERAL MOTORS AND THEY HAVE NOT ISSUED A RECALL, ANY ADVICE ON HOW TO FIX THIS OR ANY COMPENSATION. SIMPLY GAVE ME A CASE NUMBER .

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