NHTSA Complaint #10979959 — 2004 CHEVROLET MALIBU

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10979959
Vehicle 2004 CHEVROLET MALIBU
Component SUSPENSION
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

BOTH REAR COIL SPRINGS BROKE PART # 22714392 ( BOTH HAVE THE SAME CODES OF ORA AND 301024P00 ON THE PAPER TAG ON SPRING ) THIS CAR HAS NEVER PULLED A TRAILER OR HAD ANY HEAVY LOADS BOTH OF THESE SPRINGS BROKE IN THE SAME PLACE ( I HAVE THE BROKEN SPRINGS) DRIVING STRAIGHT ON A SMOOTH ROAD YOU DO NOT NOTICE PROBLEM IT IS WHEN YOU HAVE TO DO FAST LANE CHANGE OR HARD BRAKING THEN VEHICLE IS HARD TO CONTROL I WENT TO A CHEVROLET DEALER AND ASKED WHAT THEY COULD FOR ME I SAID IT WAS NOT SAFE TO DRIVE AND I NEVER HEARD OF 2 COIL SPRINGS BREAKING IN THE SAME PLACE THEY SAID THERE WAS NOT ANYTHING THEY WERE WILLING TO DO THEY SAID I COULD CALL GENERAL MOTORS BUT THEY WOULD NOT DO ANYTHING EITHER I STOPPED DRIVING CAR FOR SEVERAL MONTHS THEN ORDERED 2 AFTER MARKET MOOG BRAND SPRINGS WHICH ARE MADE OF THICKER METAL AND I INSTALLED REPLACEMENT SPRINGS ON 11/15/2016

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