NHTSA Complaint #10972010 — 2004 CHEVROLET MALIBU

I RECEIVED A LETTER FROM GENERAL MOTORS EXPLAINING THEY KNEW ISSUES WITH THE RACK AND PINION FOR MY 2004 CHEVROLET MALIBU DURING THE FIRST 150,000 MILES OF THE VEHICLE AT NO CHARGE. IT ALSO STATES IF I PAID FOR REPAIRS I WOULD GET REIMBURSED FOR THIS. CURRENTLY I HAVE 48,857 MILES. MY STEERING COLUMN WENT OUT OF CONTROL WHILE I WAS IN MOTION. I HAD THE RACK AND PINION AND OUTER TIE ROD REPLACED ON MY VEHICLE ON (4/4/17). I CALLED GM ON 4/11/17. IN THE MORNING, THEY SAID I WOULD GET RE-IMBURSED. IN THE AFTERNOON I RECEIVED A PHONE CALL STATING I WOULD NOT GET RE-IMBURSED. I BELIEVE THERE ARE CURRENTLY 12 RECALLS FOR THIS VEHICLE. I WOULD LIKE THIS MATTER OF THE RACK AND PINION ISSUE BE LOOKED AT FURTHER BY THE SAFETY BOARD TO IMPOSE A SAFETY RECALL. IF IT HAPPENED TO MY CAR, IT MAY HAPPEN TO OTHER GM CARS.