NHTSA Complaint #10979335 — 2010 NISSAN MURANO ELECTRICAL SYSTEM

Complaint Details

ODI Number	10979335
Vehicle	2010 NISSAN MURANO
Component	ELECTRICAL SYSTEM
Date of Incident	April 17, 2017
Date Filed	April 19, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY FRONT DRIVER DOOR AND REAR PASSENGER DOOR DO NOT LOCK OR UNLOCK WHEN I PRESS THE BUTTONS ON MY KEY. THIS IS A SAFETY ISSUE BECAUSE I DO NOT WANT SOMEOME BREAKING INTO MY CAR AND STEALING ANYTHING. THIS ISSUE IS AN EXPENSIVE ONE TO FIX AND I KNOW A FEW PEOPLE WHO HAVE HAD THE SAME PROBLEM. IVE BEEN TOLD ITS THE ACTUATOR TO THE PPWER LOCKS. ONCE ONE GOES THEN THEY ALL START GOING. WE SHOULD NOT HAVE TO PAY FOR THIS OUT OF POCKET BECAUSE THIS IS A SAFETY ISSUE. NISSAN SHOULD TAKE CARE OF THIS PROBLEM FREE OF CHARGE WITH NO QUESTIONS ASKED. THIS HAPPENS WHEN MY VEHICLE IS IN PARK. THE POWER LOCK DOES NOT LOCK OR UNLOCK THE FRONT DRIVER SIDE OR THE REAR RIGHT PASSENGER DOOR AT ALL. I HAVE TO OPEN THE DOORS JUST TO MANUALLY UNLOCK ANOTHER DOOR.

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