NHTSA Complaint #10979229 — 2015 KIA OPTIMA

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE SHOOK WHENEVER THE ENGINE WAS RUNNING AND A LOUD RATTLING NOISE WAS HEARD UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FOURTH PISTON FAILED AND NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SLUDGE IN THE OIL PAN CAUSED SLUDGE TO ENTER THE ENGINE. THE VEHICLE DID NOT RECEIVE AN OFFICIAL DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE REPAIR WAS NOT COVERED UNDER THE WARRANTY DUE TO THE SLUDGE IN THE ENGINE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.