NHTSA Complaint #10979065 — 2004 TOYOTA SEQUOIA

TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE VEHICLE STABILITY CONTROL, TRACTION, AND ABS WARNING INDICATORS ILLUMINATED. THE WARNING INDICATORS ILLUMINATED AT VARIOUS TIMES. DURING ONE OCCURRENCE, THE VEHICLE EMITTED A GRINDING NOISE FROM UNDERNEATH THE HOOD AND BEGAN TO SHAKE AND THE ELECTRICAL SYSTEM SHUT DOWN. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THIS WAS A COMMON ISSUE WITH THE VEHICLE. THE DEALER DIAGNOSED THAT THE COMPUTER NEEDED TO BE REPLACED; HOWEVER, THAT WOULD NOT GUARANTEE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.