NHTSA Complaint #10978914 — 2016 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10978914
Vehicle	2016 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	April 17, 2017
Date Filed	April 17, 2017
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE NYLON BUSHING HAD FRACTURED AND JAMMED THE KEY IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MAKE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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