NHTSA Complaint #10978900 — 2015 KIA OPTIMA STEERING

Complaint Details

ODI Number	10978900
Vehicle	2015 KIA OPTIMA
Component	STEERING
Date of Incident	November 17, 2016
Date Filed	April 17, 2017
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WE PURCHASED OUR 2015 KIA OPTIMA NEW IN CORPUS CHRISTI, TX. AT ABOUT 11,000 MILES OUR PROBLEM STARTED. AT HIGHWAY SPEEDS, THE STEERING WHEEL GETS REAL JERKY AND LOCKS UP. I HAVE TO JERK IT TO GET IT TO RELEASE AND THEN IT GOES THE OTHER DIRECTION. I HAVE TO KEEP BOTH HANDS ON THE WHEEL TO CONTROL IT. THIS IS A DANGEROUS SITUATION BECAUSE IT COULD EASILY CAUSE A TERRIBLE HEAD ON ACCIDENT. OUR DEALER SAID THEY COULD NOT FIND A PROBLEM AFTER DRIVING IT A COUPLE MILES. THIS IS VERY UNSAFE, STRESSFUL, AND MAKES MY SHOULDERS HURT SEVERELY. WE ARE VERY UNHAPPY AND NEED THIS FIXED. IT IS STILL UNDER WARRANTY AND I KNOW THERE ARE OTHER CARS WITH THE SAME PROBLEM. SAFETY ISSUES SHOULD NOT HAVE TO WAIT UNTIL SOMEONE DIES TO GET THEM FIXED.

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