NHTSA Complaint #10978672 — 2014 CHEVROLET SPARK

TOOK SAID VEHICLE TO ROSNER CHEVROLET IN MELBOURNE, FL. CONCERN WAS THAT TRANSMISSION SLIPS AT ENTERING ONTO BUSY HIGHWAYS, FAILING TO GAIN NECESSARY ACCERLATION IN MERGING WITH NORMAL TRAFFIC FLOW. THIS REPRESENT A SERIOUS FLAW IN THIS VEHICLE THAT COULD LEAD TO A SERIOUS CRASH WITH FATAL LOSS OF LIFE. THE TECHNICIANS AS ROSNER CHEVROLET TESTED SAID VEHICLE AND THEY CONCURRED AS WRITTEN ON INVOICE CVCS177737 ROAD TESTED VEHICLE AND VERIFIED CUSTOMER CONCERN. CONTACTED TAC CASE # 8-2745507764 THEY SAID TO TEST VEHICLE WHILE GRAPHING THROTTLE POSITION, OUTPUT SPEED AND PRIMARY AND SECONDARY PULLEY SPEEDS. DATA INDICATES NO ISSUE. SNAPSHOT TO GM AND THEY VERIFIED CONCERN TO BE NORMAL, CONDITION CAUSED BY LOW SPEED TORQUE CONVERTERIN IN HIGH GEAR/RANGE WHEN LIGHT THROTTLE IS APPLIED, NO REPAIRS ATTEMPTED.{END} ALTHOUGH THE TECHNICIAN NOTICED THE FAULT WHEN ROAD TESTING VEHICLE THERE WAS NO ACTION TO BE TAKEN AS PER GM. THIS IS A DANGEROUS SITUATION AND I WOULD HOPE THERE COULD BE SOME ACTION BY GM TO ADDRESS THIS ISSUE BEFORE A FATALITY HAPPENS, THIS VEHICLE TRANSMISSION DID NOT SLIP WHEN NEW BUT HAVE BEEN GETTING WORSE AS TIME GO BY. SOLUTION IS NOT KNOWN AT THIS TIME FROM CUSTOMER POINT OF VIEW.