NHTSA Complaint #10978594 — 2009 CADILLAC CTS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10978594
Vehicle	2009 CADILLAC CTS
Component	ELECTRICAL SYSTEM
Date of Incident	April 11, 2017
Date Filed	April 14, 2017
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

THE REAR DOORS WILL NOT LOCK OR UNLOCK EITHER WITH THE SWITCH OR FOB. ONE MUST CRAWL FROM FRONT SEAT TO REAR TO UNLOCK THE DOORS MANUALLY. PASSENGERS CANNOT ENTER REAR WITHOUT DOING SO. ALSO DOORS WILL NOT LOCK AUTOMATICALLY, NOR WITH SWITCH, LEAVING CHILDREN AT RISK OF OPENING DOOR FROM INSIDE. THE FRONT DRIVER AND PASSENGER DOORS WORK BUT BOTH REAR DOOR LOCKS HAVE FAILED.

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