NHTSA Complaint #11171692 — 2009 CADILLAC CTS

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11171692
Vehicle	2009 CADILLAC CTS
Component	POWER TRAIN
Date of Incident	December 1, 2018
Date Filed	January 23, 2019
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNED A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE UNEXPECTEDLY ROLLED BACKWARDS OUT OF THE DRIVEWAY AND CRASHED INTO A FIRE HYDRANT AND A TREE. BOTH THE DRIVER AND PASSENGER DOORS WERE BENT. THERE WERE NO INJURIES. AUTO STAR (4395 BUFORD HWY, PEACHTREE CORNERS, GA 30071, (770) 446-8772) TOWED THE VEHICLE AWAY AND DECLARED IT DESTROYED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE DEALER WAS SUING THE CONTACT FOR THE REMAINING BALANCE OWED FOR THE VEHICLE. THE INSURANCE COMPANY WAS NOT PAYING THE CLAIM BECAUSE THEY STATED THERE WAS A MANUFACTURER DEFECT THAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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