NHTSA Complaint #10972377 — 2015 KIA OPTIMA

TAKATA RECALL: DRIVING THE CAR DOWN A CITY STREET WHEN IT SUDDENLY CEASED TO ACCELERATE. THE POWER STEERING STOPPED AS IT COASTED INTO A SIDE STREET TO GET OFF THE BUSY ROAD. I COULD SMELL WIRES BURNING AS A ELECTRICAL FIRE.I IMMEDIATELY GOT MYSELF AND FAMILY OUT OF THE CAR AFRAID IT WAS ON FIRE. THE INSIDE OF THE CAR FILLED WITH ELECTRICAL SMELL AND SMOKE. I CALLED THE 360 KIA TO HAVE THE CAR TOWED TO THE DEALERSHIP SINCE I BOUGHT A "GOLD" WARRANTY WHEN I PURCHASED THE VEHICLE THEY LITERALLY LOST MY CAR FOR SIX DAYS AND THEN CALLED ME WANTING MY SERVICE RECORDS STATING THE CAR HAD NO OIL IN THE MOTOR. THIS IS A OUTLANDISH LIE! MY CAR HAD PLENTY OF OIL IN IT ...I NEVER SAW A ENGINE LIGHT COME ON INDICATING THAT I HAD MOTOR PROBLEMS NOR DID I SMELL OIL . THIS WAS A "SUDDEN " MALFUNCTION. MY CAR NEVER RAN HOT NOR DID MY GAUGES EVER INDICATE A PROBLEM. I HAD THE CAR FOR RIGHT AT 40K MILES AND HAD A OIL CHANGE DUE AGAIN AT THE END OF APRIL.