NHTSA Complaint #10972172 — 2013 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10972172
Vehicle 2013 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

MY VEHICHLE HAS HAD THE CHECK ENGINE LIGHT GO ON AND OFF NUMEROUS TIMES IN THE LAST SIX MONTHS, AND SMELLED A FUNNY SMELL COMING THROUGH THE VENTS. I GET REGULAR MAINTENANCE, HAVE HAD THE CODES READ AS WELL AS DIAGNOSTIC TEST PERFORMED. THE MOST I HAVE BEEN TOLD IS THAT THERE WAS A P144C CODE WHICH IS SOMETHING TO DO WITH THE FUEL SYSTEM WRONG. NOW WHEN DRIVING THE VEHICLE BEGAN TO STALL. I TOOK MY CAR IN TO FORD THEY TOLD ME THAT I NEEDED 3000 DOLLARS IN WORK DONE AND HAVE YET TO ADDRESS THE 17S09 RECALL EVEN UPON MY CONCERNS. I WAS TREATED UNFAIRLY AT MY LOCAL FORD AND TOOK MY CAR TO ANOTHER SHOP. NOW AM BEING TOLD THAT MY CAR HAS BEEN OVERHEATING AND THAT MY CYLINDER HEAD GASKET NEEDS REPLACED. I HAVE BEEN IN CONTACT WITH FORD AND THEY WONT EVEN HELP, UNTIL THEY SEND A LETTER TO ME NEXT WEEK. MY CAR IS ALREADY IN THE SHOP AND THE RECALL NEEDS TO BE ADRESSED. I NEED HELP.

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