NHTSA Complaint #10972154 — 2004 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10972154
Vehicle	2004 FORD ESCAPE
Component	SUSPENSION
Date of Incident	April 11, 2017
Date Filed	April 12, 2017
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

STRUCTURE: FRAME AND MEMBERS. MY LOWER CONTROL ARM REAR RIGHT RUSTED OUT SEPARATING ENTIRELY FROM THE BODY OF MY ESCAPE. I LIVE IN MICHIGAN AND NOTICED A FORD RECALL 14V165000 BUT WHEN I CALLED THE FORD DEALERSHIP THEY INFORMED ME THAT MY VEHICLE IS NOT AFFECTED BY IT. I QUIT DRIVING MY FORD FOR RISK OF CRASHING. PLEASE INFORM ME WHY MY VEHICLE IS NOT AFFECTED BUT IT IS EXACTLY WHAT HAPPENED TO MY FORD. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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