NHTSA Complaint #10972037 — 2004 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10972037
Vehicle	2004 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	April 2, 2017
Date Filed	April 12, 2017
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE VIOLENTLY BOUNCED UP AND DOWN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS RUSTED AND CORRODED AND THE REAR LOWER CONTROL ARM SEPARATED FROM THE VEHICLE. THE TECHNICIAN STATED THAT THE REAR LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

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