NHTSA Complaint #10971946 — 2012 VOLKSWAGEN TIGUAN

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE SLOWING DOWN TO MAKE A RIGHT TURN INTO A FUEL STATION, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, AFTER PLACING FUEL IN THE FUEL TANK, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT SLIPPED AND CAME OUT OF TIMING. THE FAILURE CAUSED ALL THE PISTONS TO FIRE AT ONCE AND DESTROYED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. UPDATED 07/18/17*LJ *CN