NHTSA Complaint #10971234 — 2011 CHEVROLET HHR

I AM FILING THIS COMPLAINT, AS A SAFTY CONCERN / HAZARD NOTICE, ASSOCIATED WITH MY 2011 CHEVROLET HHR. PLEASE BE ADVISED THAT THIS VEHICLE WAS PURCHASED NEW BY ME, AND HAS NEVER BEEN INVOLVED IN ANY TRAFFIC ACCIDENTS. THIS COMPLAINT CONCERNS THE MECHANICAL FAILURE OF THE VEHICLES PASSENGER SIDE, FRONT DOOR LATCH. THIS IS THE SECOND DOOR LATCH FAILURE ( DIFFERENT DOOR ) WHICH HAS OCCURRED ON THE SAME VEHICLE, AND HAPPENED ON MARCH 31, 2017, DURING A STOP AT A SHOPPING CENTER. AGAIN, I ATTEMPTED TO FIRMLY "CLOSE" THE DOOR, HOWEVER, THE DOOR WOULD NOT LATCH CLOSED. MY HHR HAS NOW BEEN REPAIRED WITH A NEW LATCH ASSEMBLY. THE FAILED FRONT DOOR LATCH HAS BEEN RETURNED TO ME, AND I WILL STORE IT, IN THE EVENT THAT THE NHTSA WOULD WANT IT / NEED IT, TO PERFORM A FAILURE ANALYSIS. PLEASE REFER TO THE NHTSA ID NUMBER: 10790779 REPORT, FOR DETAILS ABOUT FAILURE # 1 ... WHICH WAS THE DRIVERS SIDE, REAR DOOR LATCH. IN CONCLUSION ... I FEEL THAT THE FAILURE OF THIS DOOR LATCH COULD HAVE POSSIBLY RESULTED IN SERIOUS INJURY OR DEATH, IF IT HAD NOT BEEN NOTICED WHILE AT THE PARKING LOT. FURTHER INVESTIGATION OF MY FAILED FRONT AND REAR DOOR LATCHES SHOULD BE GIVEN SERIOUS CONSIDERATION.