NHTSA Complaint #10971172 — 2009 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED WHEN DRIVING APPROXIMATELY 20 MPH AND ABOVE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A DROWNING, LOUD NOISE AT THE SAME TIME IT VIBRATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES FOR DIAGNOSTIC TESTING. THE TORQUE CONVERTER WAS REPLACED, BUT THE REPAIRS DID NOT CORRECT THE VIBRATION. THE MANUFACTURER DID NOT AUTHORIZE ANY FUTURE REPAIRS ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED FROM THE DEALER ON DECEMBER 30, 2016. THE APPROXIMATE FAILURE MILEAGE WAS 60,223.