NHTSA Complaint #10970851 — 2012 CHEVROLET IMPALA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10970851
Vehicle 2012 CHEVROLET IMPALA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 63,023 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I WAS DRIVING TO WORK. MY CAR STARTED TO LOSE SPEED. UNTIL IT CAME TO A COMPLETE STOP. I CALLED FOR A TOW TRUCK, THAT TOWED MY VEHICLE TO A REPAIR SHOP. AFTER DIAGNOSIS OF MY CAR THE REPAIR GUY, INFORMED ME IT WAS MY MODULE FUEL PUMP FLOW CONTROL. I WANTED TO KNOW MORE SO I GOOGLE THE PROBLEM. I CAME ACROSS A RECALL ON GM SITE, BULLETIN 14515B. I NOTICED IT WAS A RECALL FOR EXACTLY THE SAME ISSUE I WAS HAVING. SO I CALLED CHEVROLET TO SEE WHAT STEPS I NEEDED TO TAKE ON GETTING REIMBURSED FOR AN ISSUE THAT CLEARLY HAS BEEN A PROBLEM ON SEVERAL 2012 IMPALA'S. I WAS TOLD,IT WAS A RECALL BUT NOT ON MY 2012 BECAUSE MY VIN # BEGIN WITH A W. I EXPLAIN TO HER THAT DIDN'T MAKE SENSE TO ME. ALL 2012 WAS IN PRODUCTION AT THE SAME TIME. I'M PRETTY SURE THEY USED THE SAME PART ON THE VEHICLE. I WAS TOLD IT WAS NOTHING SHE COULD DO. I INFORMED HER I WILL BE FILING A COMPLAINT.

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