NHTSA Complaint #11180992 — 2012 CHEVROLET IMPALA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11180992 |
| Vehicle | 2012 CHEVROLET IMPALA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,303 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
2/16/2019 (SAT 3:30PM) : SUDDENLY LOST POWER WHEN DRIVING AT 70 MPH ON HIGHWAY 99 NEAR FRESNO, CALIFORNIA. FELT LIKE NO GAS COMING IN. ENGINE WAS STILL ON, BUT GAS PEDAL SEEMED TO PUMP NO GAS TO THE ENGINE. PUMPING THE GAS PEDAL HAD NO ACCELERATION RESPONSE. SPEED CONTINUED TO DROP ON THE HIGHWAY, VERY DANGEROUS! FINALLY, LUCKILY PULLED OVER TO THE SHOULDER WITHOUT MISHAP. ENGINE WAS STILL ON WHEN STOPPING BY THE SIDE OF THE HIGHWAY, KIND OF IDLING AT LOW RPM. SHUT OFF THE ENGINE AND TRIED TO RESTART IT TO HOPE FOR THE PROBLEM TO GO AWAY. CRANKED A DOZEN TIMES AND COULD NOT TO GET ENGINE TO CONTINUE. FELT LIKE RUNNING OUT OF GAS. 2/17/2019 SUN: THE CAR WAS FINALLY TOWED TO A NEARBY DEALER. 2/18/2019 MON DEALER SERVICE DIAGNOSIS REPORTED BROKEN "FUEL FLOW CONTROL MODULE". THE ESTIMATE OF ITS REPAIR (PART + LABOR) IS NEAR $500 I HAVE ASKED THE REPLACED MODULE TO BE SAVED FOR INVESTIGATION. SUMMARY: SUDDEN FAILURE OF THE FUEL FLOW CONTROL MODULE THAT COMPLETELY CUTS OFF THE FUEL WITHOUT A FAIL-SAFE DESIGN, NOR A WARNING, FOR A PART NOT IN THE REGULAR MAINTENANCE LIST, PARTICULARLY AT LOW MILEAGE (42,000) EXPOSES DRIVERS TO HIGH RISK OF ACCIDENTS ON THE HIGHWAY. ACTION REQUESTED: IT MAY BE A QUALITY-ESCAPED ISSUE ON SUCH A MODULE. FAILSAFE DESIGN IS NEEDED FOR 21 CENTURY HIGHWAY SAFETY. I ASK NHTSA TO REQUEST GM TO INVESTIGATE THIS CASE TO DETERMINE THE CAUSE OF SUCH SUDDEN FAILURE OF FUEL FLOW CONTROL MODULE ON A LOW-MILEAGE CAR.
Related Complaints for the 2012 CHEVROLET IMPALA
Other ELECTRICAL SYSTEM Complaints
#11689100
I have about 08/1825 had the throttle body replaced on my vehicle which assisted with the problem temporarily. Then t...
#11568249
The actuators in the air vents are faulty and I've had to have them repla ed multiple times now. They still continue ...
#11524232
I put my car in reverse and the car turned off and have turn back on. When I try to start it, I don’t hear any fix or...
#11459774
I have a 2012 impala that I have had since 2015 and a little while after I got it the engine light came on and it sai...
#11427476
The contact owns a 2012 Chevrolet Impala. The contact stated that two days after purchasing the vehicle and driving a...
Recent Complaints for the 2012 CHEVROLET IMPALA
#11717100
STEERING
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the steering...
#11689100
ENGINE
I have about 08/1825 had the throttle body replaced on my vehicle which assisted with the problem temporarily. Then t...
#11628167
UNKNOWN OR OTHER
Stability traction control I have had to fix it 3 times once was ball bearing and the other was a wire harness and it...
#11588160
ENGINE
I have trouble codes that occasionally come up even after vehicle has been serviced. The vehicle used to drive fine. ...
#11588160
FUEL/PROPULSION SYSTEM
I have trouble codes that occasionally come up even after vehicle has been serviced. The vehicle used to drive fine. ...