NHTSA Complaint #10970728 — 2011 SUBARU OUTBACK POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10970728
Vehicle	2011 SUBARU OUTBACK
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	March 8, 2017
Date Filed	April 5, 2017
Mileage	97,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,500.

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