NHTSA Complaint #10970607 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10970607
Vehicle 2016 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage 6,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I WAS DRIVING MY MODEL X P90D ON A LOCAL STREET 2 DAYS AGO. WHEN I MADE A V-SHAPED RIGHT TURN AT THE SLOW SPEED OF 5 TO 10 MI/H, I HIT A VERY SMALL POTHOLE AND HEARD A BANG. THERE WAS NO VIBRATION AT ALL, SO I DIDN'T PAY ATTENTION AT THE TIME. THE CAR WAS DRIVING PERFECTLY NORMAL FOR THE REST OF THAT DAY. I DROVE ANOTHER 40 MILES OR SO, INCLUDING 20 MILES ON THE HIGHWAY WITH 60+ MI/H SPEED. THE ISSUE CAME UP THE NEXT DAY WHEN I WAS PULLING MY CAR OUT OF THE GARAGE. I HEARD ANOTHER BANG WHEN THE CAR WAS BACKING, AND MY STEERING BECAME STIFF. THE CAR WOULDN'T MOVE ANYMORE. THEN THE "SUSPENSION NEEDS SERVICE" WARNING CAME OUT THE INSTRUMENT PANEL. I CAME OUT AND CHECK THE CAR, FOUND OUT THAT THE ENTIRE FRONT WHEEL SNAPPED OFF! I'M GLAD THAT IT ONLY HAPPENED TO ME AT MY GARAGE BUT NOT ON THE HIGHWAY.

Related Complaints for the 2016 TESLA MODEL X

Other SUSPENSION Complaints

#11667556 In March of 2025, my steering of the model X became really stiff. As time went on, the problem became worse and no lo...
#11661421 Sudden and catastrophic shearing of the driver side rear suspension arm (control arm). My understanding is all these ...
#11651182 I was parking my car at home when all of a sudden there was a violent/sudden drop in the front of my car. I initially...
#11645648 Wheel tilted in when backing out of driveway turning due to control arm failure
#11623222 Steering Stuck: It happened several times that the steering wheel completely locked up while driving on the road. Tod...

Recent Complaints for the 2016 TESLA MODEL X

#11713627 STEERING The contact owns a 2016 Tesla Model X. The contact stated that while driving during a rainstorm, the power steering a...
#11712871 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ ...
#11712871 SERVICE BRAKES 2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ ...
#11710187 SERVICE BRAKES While driving a notification popped up, parking brake may not be applied while driving. This notification appears in...
#11703781 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Description of Problem: INSTRUMENT CLUSTER COMPLETE FAILURE My 2016 Tesla Model X instrument cluster has completely ...
Check any vehicle history by VIN - Free vehicle history report