NHTSA Complaint #10970554 — 2012 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10970554
Vehicle	2012 DODGE CHARGER
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2017
Date Filed	April 4, 2017
Mileage	86,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

WHILE DRIVING THE VEHICLE (IN MOTION) ACROSS A PARKING LOT, I HAD A COMPLETE LOSS OF POWER AND SMOKE COMING FROM UNDER THE HOOD. FURTHER INVESTIGATION REVEALED THAT THE SMOKE WAS COMING FROM THE ALTERNATOR. THE ALTERNATOR HAD A DIRECT SHORT TO GROUND INTERNALLY AND THE BATTERY WAS COMPLETELY DEAD. IT APPEARS THAT THERE IS A RECALL FOR THE 160A ALTERNATOR AND THE 220A ALTERNATOR BUT NOT FOR THE 180A ALTERNATOR WITH THE EXACT SAME FAIL MODE. TSB'S HAVE BEEN ISSUED EXPLAINING THAT THIS IS THE EXACT SAME FAIL MODE AS THE RECALLED VIN'S. IT CAME A COST OF OVER $600 TO REPAIR INCLUDING LABOR. THIS IS A VERY UNSAFE CONDITION AS INDICATED BY 14V634000 AND 16V739000. I DO NOT UNDERSTAND THE LACK OF A RECALL FOR THIS VIN AS WELL?

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