NHTSA Complaint #10970477 — 2013 FORD C-MAX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10970477
Vehicle	2013 FORD C-MAX
Component	STEERING
Date of Incident	March 20, 2017
Date Filed	April 4, 2017
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

STEERING HAS BEEN HARD TO CONTROL. PROBLEM STARTED WHEN SWITCHING LANES - WE NOTICED A WOBBLE WHEN GOING FROM ONE LANE TO ANOTHER. TURNING THE WHEEL AT LOW SPEEDS YOU CAN CLEARLY HEAR GRINDING / SLIPPING IN THE STEERING COMPONENTS. FEEDBACK TO THE WHEELS HAS BEEN INCREASINGLY MORE JERKY. TODAY, POWER STEERING COMPLETELY WENT OUT. THIS APPEARS TO BE A PROBLEM MANY ARE HAVING WITH MANY COMPLAINTS ON THIS WEBSITE AND OTHERS. FORD SHOULD COVER THIS ISSUE AS A RECALL BECAUSE LOSING STEERING CONTROL ON THE HIGHWAY WOULD BE EXTREMELY DANGEROUS TO OWNERS OF THE 2014 C-MAX AS WELL AS OTHERS ON THE ROAD.

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