NHTSA Complaint #10970393 — 2013 FORD FUSION

IN REGARDS TO NHTSA RECALL #17V209000 MY CAR WAS SERVICED FOR A 75K MAINTENANCE POINT, THE DEALER WAS UNABLE TO ADDRESS THIS RECALL DUE TO PARTS BEING UNAVAILBLE ON 3/18/17. ON 4/1/17 MY CAR OVERHEATED AND THE ENGINE SHUTDOWN DURING A DRIVE FROM WORK TO HOME, I HAD IT TOWED TO FREMONT FORD AND ON 4/3/17 THE DEALERSHIP STATED THAT THE ENGINE COOLANT WAS LOW, THE HEATER HOSES HAD TO BE REPLACED DUE TO THE OVERHEATING ON 4/1/17, AND THAT THE REPAIRS WERE NOT COVERED UNDER THE RECALL. I AM QUITE CERTAIN THAT THE DEALER IS LIABLE FOR ALL REPAIR COSTS FOR THIS INCIDENT DUE TO NEGLIGENCE IN FAILING TO ADDRESS THE RECALL AND MISLEADING ME AS TO THE TRUE CAUSE OF THE OVERHEATING OF MY VEHICLE'S ENGINE.